When people think of customer experience in the commercial world, they tend to think of call centers. The K–12 market doesn’t have call centers — or even traditional customers — leading many to believe CX doesn’t matter in education.
However,
When people think of customer experience in the commercial world, they tend to think of call centers. The K–12 market doesn’t have call centers — or even traditional customers — leading many to believe CX doesn’t matter in education.
However,